
Job description
We’re looking for a detail-oriented Operations Support Executive to handle data updates, documentation, tracking, and follow-ups across daily operations. This role is execution-focused and requires discipline, accuracy, and strong follow-through.
Key Responsibilities
Update and maintain operational sheets (orders, discounts, returns, deliveries, store visits, reports).
Ensure data accuracy and flag missing or incorrect information.
Maintain structured folders, documents, and version control.
Track open items, follow up with stores and teams, and send timely reminders.
Draft basic operational messages and manage Slack/email follow-ups using templates.
Support system tasks and prepare draft entries strictly as per instructions.
Escalate exceptions with clear context when required.
Required Skills
Basic to intermediate Excel / Google Sheets.
Strong attention to detail and organization.
Ability to follow SOPs and written instructions.
Clear written and spoken English.
Comfortable with repetitive, structured work and multiple tools.
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